HMC 6.1.2 Recovery DVD notice

Problem

IBM has discovered that a bad DVD-R image: PN 10N8897, CL0001; EC D76332; HMC RECOVERY DVD #1; V6R1.2 was shipped as part of the HMC Recovery Package (10N8897 DVD #1, 10N8900 DVD #2, and 09P5407 Backup DVD).

These defective DVD shipments were made as part of 7310 and 9119 Box shipments between February 16, 2007, and March 19, 2007, inclusive. As a result, customers are urged to order a replacement DVD #1, P/N 10N8897, as soon as possible.

The other two components, 10N8900 (DVD #2) and 09P5407 (Backup DVD), of the HMC V6R1.2 recovery package are good.

Only DVD #1s that were produced in Montpellier or Dublin before March 20, 2007, are suspect and should be replaced.

Distinguishing a bad DVD #1 from a good DVD #1

Suspect media would have a "Recorded in Ireland or France" on the bottom of the DVD-R label, and a "Created: 2007-03-19" or earlier date, or no date, on the label.

Any media that has "Recorded in USA" on the bottom of the DVD-R label is not suspect

OR

Any media created in any geography, that has "Created: 2007-03-20", or later, date on the label is not suspect.

Options for ordering replacement media

There are two options available for ordering replacement media:

  • Order online via a link to an ordering facility

  • Order from Software Support

Instructions for both of these options are available at the following location:

HMC Version 6 downloads

This page contains both download and media ordering options for obtaining the HMC 6.1.2 Recovery media package. Simply follow the instructions under the "Procedure" heading for the "Order" option you want to use.